Shipping and Delivery Information
Free Next Working Day Delivery for most car batteries in Metro Sydney & Melbourne, Monday to Friday. This excludes public holidays and weekends. If you need the battery faster, or you are outside the Metro delivery area please call us.
Orders are marked "Authority to Leave" unless otherwise requested by the customer.
Most smaller items ship for free Australia Wide. Heavy and Dangerous goods items often have a charge, especially to remote or regional areas. Call if in doubt.
Please include a contact phone number for Courier deliveries, as the driver needs a contact number before setting out to deliver to your door. We may also call you to confirm your address (or ask for ID on larger orders). This is for fraud-detection and protects you and us!
You will receive an email confirmation of your order so please ensure you use a valid email address & check your spam folder.
When considering delivery times, please remember that if you are ordering something very heavy and/or dangerous goods (e.g. wet cell batteries, lithium batteries) we can't guarantee freight times to regional or remote areas. PO Boxes can be ok but for small items ONLY.
Pickup is generally available from our stores, but please call to check stock levels before travelling. A list of stores can be found at the bottom of this page.
Most orders are sent via Australia Post or a Parcel Courier (e.g. Toll Ipec, TNT). A signature is not normally required for small items, e.g. phone batteries - they just go in your mailbox.
We deliver batteries to caravan parks all the time, but please be prepared to wait for your order to arrive. If you have a set schedule, please call us before (or after) ordering to make sure it all goes smoothly.
Please contact our Sales or Delivery teams with any questions