Shipping and Delivery information
We offer Free Next Working Day Delivery for most car batteries in Metro Sydney & Melbourne, Monday to Friday. This exlcudes public holidays and weekends. If you need the battery faster, or you are outside the Metro delivery area give us a call.
Delivery times outside Melbourne & Sydney Metro are:
VIC, NSW & ACT: 1-3 days
QLD & SA: 2-4 days
WA & NT: 5-7 working days
TAS: Call Launceston or Glenorchy Store.
Please include a contact phone number for Courier deliveries, as the driver needs a contact number before setting out to deliver to your door.
When considering delivery times, please remember that if you are ordering something very heavy and/or dangerous goods (i.e wet cell batteries, lithium batteries) the above time-frames are averages only. We can't guarantee freight times to regional areas. We deliver batteries to caravan parks all the time, but please be prepared to wait for your order to arrive. If you have a set schedule, please call us before (or after) ordering to make sure it all goes smoothly.
Shipping costs are as marked on the product page. Most smaller items ship for free Australia Wide. Heavy and Dangerous goods items usually have a charge, especially to remote or regional areas. Pickup is generally available from our stores, but please call to check stock levels before travelling. A list of stores can be found at the bottom of this page.
You will receive an email confirmation of your order so please ensure you use a valid email address & check your spam folder. We aim to process orders on the same day if possible, or on the next working day. There are a few exceptions (e.g. some very large batteries or complex orders).
Most orders are sent via Australia Post or a Parcel Courier (e.g. Toll Ipec, TNT).
A signature is not normally required for small items, e.g. phone batteries which are just delivered to your mailbox.
Orders are marked "Authority to Leave" unless otherwise requested by the customer.
We can also send to depot's and regional post-offices but please make sure you have permission before you nominate an adress.
Please contact us with any questions on 1300 123 228.