Shipping and Delivery Information

Over 50,000 Orders delivered safely, Australia-Wide!

Pickup is generally available from our stores, but please call to check stock levels before travelling. Most orders are sent via Australia Post or a Parcel Courier (e.g. Toll, Border Express).

A signature is not normally required for small items, e.g. phone batteries – they just go in your mailbox. Heavy and Dangerous goods items may have a charge, especially to remote or regional areas. Note that orders are marked “Authority to Leave” unless otherwise requested by the customer.

Please include a contact phone number for Courier deliveries, as the driver needs a contact number before setting out to deliver to your door. We may also call you to confirm your address (or ask for ID on larger orders). This is for fraud-detection and protects you and us!

You will receive an email confirmation of your order so please ensure you use a valid email address & check your spam folder. When considering delivery times, please remember that if you are ordering something very heavy and/or dangerous goods (e.g. wet batteries, or larger lithium) we can’t guarantee freight times to regional or remote areas. PO Boxes may be ok but for small items ONLY.

We deliver batteries to caravan parks all the time, but please be prepared to wait for your order to arrive. If you have a set schedule, please call us before (or just after) ordering to make sure it all goes smoothly.

Call our Delivery team on (03) 8813 0334 for Freight Quotes on Heavier Goods / Regional Areas.

Please contact our Sales or Delivery teams with any questions