Shipping and Delivery information
Over 30,000 Orders delivered safely, Australia-Wide!
We offer Fast Delivery Services for most car batteries in Metro Sydney & Melbourne, Monday to Friday. This covers working days and excludes public holidays and weekends. If you need the battery faster, or you are outside the express delivery area and you still need the battery quickly, please call your nearest store, we’re always happy to help!
Delivery times for the rest of Australia are typically (working days):
VIC, NSW & ACT: 1-3 days
QLD & SA: 1-4 days
WA & NT: 5-7 days
TAS: 1-3 days
Please include a contact phone number for Courier deliveries, as the driver needs a contact number before setting out to deliver to your door.
Orders are marked “Authority to Leave” unless otherwise requested by the customer.
When considering delivery times, please remember that if you are ordering something very heavy and/or dangerous goods (i.e wet cell batteries, lithium batteries) the above time-frames are averages only. We can’t guarantee freight times to regional areas. We deliver batteries to caravan parks all the time, but please be prepared to wait for your order to arrive. If you have a set schedule, please call us before (or after) ordering to make sure it all goes smoothly.
Shipping costs are calculated at checkout. Most smaller items ship for free Australia Wide. Heavy and Dangerous goods items may have a charge. Pickup is normally available from our stores, but please call the store to check stock levels. A list of stores can be found to the right, or at the bottom of the page.
You will receive an email confirmation of your order so please ensure you use a valid email address & check your spam folder. We aim to process orders on the same day if possible, or on the next working day if your order is later in the day (or on a weekend/Public Holiday). There are a few exceptions (e.g. some very large batteries or complex orders).
Most orders are sent via Australia Post or a Parcel Courier (e.g. Border Express).
A signature is not normally required for small items, e.g. phone batteries which are just delivered to your mailbox.
We can also send to depot’s and regional post-offices but please make sure you have permission before you nominate an address.
Please contact us with any questions: email@example.com or 1300 123 228.